Privacy Policy
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers' utilized and other similar information.
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently. To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To improve our Site - We may use feedback you provide to improve our products and services. To process payments - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To run a promotion, contest, survey or other Site feature - To send Users information they agreed to receive about topics we think will be of interest to them. To send periodic emails - We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. Incase of any complaint about driver or his service, passenger can contact to Guest Care Department (+91 9840096970). Although we will take care, we will not be responsible for any loss or damage to luggage or personal property left in the vehicle or after the hire period. Vehicles are serviced and maintained to the highest levels however in the unfortunate event of breakdown www.metrodroptaxi.com cannot be held responsible. Cancellation need to be informed to call centre +91 9840096970 .
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
All fees quoted are in Indian Rupees. Fees are subject to change without prior notice. www.metrodroptaxi.com is not responsible for any delay in receipt of fee payment due to incorrect account number or incorrect personal details. www.metrodroptaxi.com also cannot accept liability if payment is refused or declined by the credit/debit card supplier for any reason. You will not impair the proper operations of the net work. You will not assign or otherwise transfer your account to any other person legal entity. Your will keep your account password information confidential or any other identification we provide you which allows access to the service. You will provide us with whatever proof of identify we may reasonability request. The Company shall be entitled to add to vary or amend or all these terms and conditions at any time and the customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at company website.